What We Do
Helping your customers choose….YOU
ddk Genius Group creates proven experiential segmentation models that guide sales associates in creating the optimal experience tailored to each client. Typically, clients make gut purchase decisions quickly and justify their decisions with facts later. By utilizing one of our custom genius models and our 30 second Customer Connect Questionnaire(CCQ), the most resonate messaging (both positive and negative) is employed during conversation and other interactions.
The client experience is more relaxed and enhanced, leading to a more trusting encounter and a happier outcome on both sides.
All Genius Group products are based on the globally acclaimed work of our scientific partner, Dr. Howard Moskowitz.